Cat Genie Litter Box Troubleshooting

The impeller is in a housing that like everything else with the catgenie lifts right out without tools.

Cat genie litter box troubleshooting.

The rake doesn t move while the sensor is covered in case a cat is still using the tray. Page 2 before setting up your c atgenie take care of your cat s. Cat activation programming how to set up your catgenie 120 for cat activation. Once lifted up gently tip the top toward you so it will drain completely.

Feel whether the. Monday friday 9am 10pm saturday sunday 10am 7pm est. Current is still going to it so unplug the genie electric cord first. Our team is available to make sure you your cat and your catgenie have everything you need to enjoy your litter free life.

The arm won t come out the bowl isn t turning or is full of yuck you re not sure it s pumping solution the granules are always wet the list of possibilities is a million billion miles long. On cat activation both machines will get 240 washes. For technical support or to cancel an order do not email. Make sure that the water supply for the cold water is turned on and connected properly.

Wipe the sensors on either side of the tray with a clean dry cloth. Okay now it gets really nasty so glove up. How do i troubleshoot a cat genie. If you are not going to use the catgenie for an extended period of time disconnect the catgenie from the electric outlet.

First move the old litter box to the new area. Please contact us by phone at 1 888 735 3927. The hoses should not be. Dirt on the lens could be giving the computer motor a false reading.

Setup guide a guide to getting your catgenie up and running in no time. If the catgenie goes in a location different than the old litter box do not set up catgenie yet. Unpack check 2. Put your catgenie in tech mode.

Make sure the litter granules are not piled up against the sensors. The catgenie only requires a one time simple diy connection to a cold water line using the supplied t adapter and plug into the electrical outlet. If it is missing then a replacement. Take the water sensor from the hopper and clean it with a soft cloth.

Assemble 4 easy pieces 1 cat acclimation guide. Catgenie ai manual coming soon. In the ai you will get notifications prompting you to order before the cartridge runs out estimates calucklated by your cat s useage. There s some nasty water in there.

So simple you won t need a plumber. You can run either catgenie unit 120 or ai 120 times before the sanisolution cartridge runs out.